Privacy policy

Last updated: October 24, 2026

BESTSTAR operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). BESTSTAR is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If our Terms of Service and this Privacy Policy conflict, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us, including information you provide in communications with us, such as customer support enquiries.
  • Device information, including information about your device, browser or network connection, IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information to us.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers, including when we engage service providers to enable certain technology and they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to provide the Services to you, including to perform our contract with you, process payments, fulfil orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, and other transactions, create, maintain, and otherwise manage your account, arrange shipping, assist with returns and exchanges, post reviews, and provide a personalized shopping experience, such as recommending relevant products based on your purchase history. This may include using your personal information to better tailor and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, including to send marketing, advertising, and promotional communications by email, text message, or post, and to display online advertisements for products or services on the Services or other websites based on items you have previously purchased or added to your cart and your other activity on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping environment, detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and protect the Services. If you use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you, provide effective service, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in civil discovery, potential or actual litigation, or other adverse legal proceedings, and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfilment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you to display targeted advertising and marketing based on your online activity across other merchants and websites. You can exercise your right to opt out of these uses here.
  • When you direct us, request that we, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services is transmitted to and shared with Shopify and with third parties that may be located in countries other than where you live, to provide and improve the Services. To protect, grow, and improve our business, we also use certain enhanced Shopify features that combine data and information from your interactions with us, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning its use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights concerning your personal information through Shopify's privacy portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that we do not own or control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information on them. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be visible to other users of the Services or users of those platforms, without limitations on its use by us or a third party. Including these links does not, by itself, imply our endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for minors, and we do not knowingly collect personal information from minors in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information, as those terms are defined by applicable law, of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may also not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below concerning your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right to access or know. You have the right to request access to the personal information we hold about you.
  • Right to delete. You have the right to request that we delete personal information we hold about you.
  • Right to correct. You have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. In certain circumstances and subject to certain exceptions, you have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
  • Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws. You can exercise your right to opt out of these uses here. If you visit our website with a Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat it as an opt-out request for the device and browser you use to visit our website. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other “Do Not Track” signals that your web browser or device may send.
  • Managing communication preferences. We may send you promotional emails, and you can opt out at any time using the unsubscribe option in those emails. If you opt out, we may still send non-promotional emails, such as those about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any rights you may have, including rights concerning data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. As permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may appoint an authorized agent to make requests to exercise your rights on your behalf. Before accepting a request from an agent, we require the agent to provide evidence of your authorization and may require you to verify your identity directly with us. We will respond to your requests in a timely manner as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using those details or to lodge a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any available rights, please call us at +82 10-5870-7257, email us at aba88588@gmail.com, or write to us at 옥정동로7길 91, 3층 308-10호, 11473 양주시, Gyeonggi, South Korea.